Get Started with the Chat Feature

1. Understanding the Feature

Work Messenger

Shopl Chat enables real-time communication among team members without needing personal contact details. Files and images can also be shared seamlessly. You can create chat rooms for specific team members and track whether messages have been read.

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Internal Help Desk

With the "Chat with Admin" feature, employees can direct inquiries or requests to designated channels and managers by topic.

For example:

• Leave/Vacation requests to the HR manager
• Inventory/Store issues to the VMD manager

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2. Enabling the Chat Feature

Only administrators can enable the chat feature:

1. Go to Dashboard > [Feature settings] > [Chat].
2. Toggle the Chat feature to ON.

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Once the setup is complete, start chatting with your team members!

▶︎ Starting a Chat Conversation

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