Employee

Use AI Chatbot

01-09-2025
NOTE
AI Chatbot is only available on the app and is supported in both Yes and Employee modes.
(On the PC version, only chatbot creation and settings features are available.)

1. Using AI Chatbot

1. From the bottom menu tab in the app (Leader/Employee mode), select [AI Chatbot].

2. Check the list of AI Chatbots for which you have been assigned as a users.

💡 If the list is not visible, please contact your company's Admin.

3. Select the AI Chatbot on the topic you want to chat about to enter the chat room.

4. Enter your question as text and send it, then check the response.

  • Conversation history retained: Even if you leave and re-enter the chat room, your previous conversation remains so you can review it at any time.
  • Questions format: Questions can only be entered in text format. (No images or voice)
  • Saving responses: Copy and download of response text is not supported, so please manually capture a screenshot of any contents you need to keep.

2. Check Info for AI Chatbot

1. Select the [ i ] (Info) button in the upper-right corner of the chat room.

2. You can check the user guide, training document, and period of use for that chatbot.

3. If viewing the training document is allowed, you can tap the document name to view the original files directly.

  • 💡 Viewing the original training document is only possible for PDF Files.

1:1 Chat
Click floating chat icon for 1:1 chat support.
Zoom Support
Select available time here.
Email
If you have specific inquiries, contact us at support@shoplworks.com.