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Turn Location Check Data into Evidence for Attendance Disputes

😮‍💨 When an attendance issue comes up, you're caught in an uncomfortable spot — you can't just take an employee's word for it, but you also can't accuse someone without proof. Most of the time, the situation gets closed out on verbal reports alone. Then, when things escalate, the regret sets in: "If only we'd had a record of that."

​This is especially true in stores or warehouse and logistics sites where multiple employees work together. Knowing exactly who was where at a specific time could settle most disputes quickly — but without the right tools, that's rarely possible.

👉 Shopl's Check location feature gives you that visibility. Review an employee's location history in chronological order, and send an instant Check location request whenever you need a real-time status check.

1. Who This Is For

  • Managers who can't verify an employee's account of events and struggle to respond without supporting evidence
  • On-site managers who spend too much time chasing facts because every attendance issue relies on verbal reports
  • Store managers and supervisors who want an objective, documented record of workplace absences or unauthorized departures
  • Operations managers who need to quickly reconstruct what was happening on the floor when an incident occurred

2. How to Get Objective Evidence Fast When an Attendance Issue Arises

▪︎ Prevent Workplace Departures with Random Check Location Requests During Shifts

Responding to attendance issues matters — but preventing them from happening in the first place matters more.

With Shopl, you can schedule Check location requests to go out randomly throughout a shift. Employees know a check could come at any time, which keeps them accountable and discourages unauthorized departures. It's a low-friction way to maintain standards without constant manual oversight — and it shifts your approach from reactive to preventive.

▪︎ Send an Instant Check Location Request to Confirm Current Work Status

When an attendance issue is unfolding right now, the priority is confirming where an employee is at this moment — not reviewing last week's history.​

Shopl lets you send an instant Check location request to a specific employee and get an immediate read on whether they're at their assigned workplace. Every response is automatically logged, so you don't need to call, message on WhatsApp, and manually write things down. The record is already there when you need it for follow-up.

▪︎ Review a specific employee's Location History in Chronological Order

Stop relying on memory or employee accounts to piece together what happened. With Shopl, selecting a specific employee pulls up their full location history — organized by date and time, with a map view alongside the log. You can see at a glance whether the employee was at their workplace during the time in question, and build your response on facts rather than guesswork.

▪︎ Compare Location Histories Across Multiple Employees to Reconstruct the Full Picture

Most attendance issues involve more than one person — and a single employee's record rarely tells the whole story. Shopl lets you view location histories for multiple employees side by side across the same time period, so you can see who was on-site, who wasn't, and where everyone actually was. That cross-referenced view makes it far easier to assess a situation objectively, without having to rely on any one person's account.

▪︎ Automatically Track Check Location Records and Use Them for Reporting

When an attendance issue needs to be escalated or documented, you need records that are already organized — not data you have to scramble to collect.​

In Shopl, all Check location results are automatically accumulated in a dashboard, so there's nothing to screenshot or manually compile. Location verification records for each employee can be accessed directly from the web and downloaded as an EXCEL Report, ready to share with other admins or attach to an internal report. No extra documents to create. The evidence is already there.

3. Frequently Asked Questions

Q. How far back can I view location history?

A. You can access location history going back up to 370 days. Search by day, week, or month — whether you're verifying attendance on a Specific date or pulling records from a past incident to support an investigation.

Q. Can all users view location history, or is it restricted?

A. Location history is available to Admin accounts only. Employees can only see the Check location requests they've received and their own responses.

Q. What happens if an employee hasn't granted location permissions?

A. If location permissions are deactivated on an employee's device, Check location may not work correctly. To avoid gaps in your records, make sure employees enable location permissions before they start — brief your team on this during onboarding or your next team check-in.

Explore the Location Check Feature >
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