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😤 Surveys go out. Deadlines pass. And you still don't know who actually responded.
Tracking down non-respondents means cross-referencing employee lists against response logs — manually. And when you send a reminder to the whole group, employees who already completed the survey get the same message. t signals poor organization to the rest of the team.
There's a better way to handle this.
👉 With Shopl's Notice & Survey feature, you can track response status in real time, filter for non-respondents instantly, and send targeted notifications — all without leaving the platform.
Set an end date, monitor who's responded, identify who hasn't, and send reminders only to those employees. No manual cross-checking. No blanket announcements.
When creating a survey in Shopl's Notice & Survey feature, you can set a specific end date and time directly in the form. Employees see the deadline upfront — there's no ambiguity about when they need to complete it.
This removes the need to send separate deadline reminders and prevents surveys from dragging on indefinitely with no clear close.
Once a survey is live, knowing how many employees have actually responded — and when the gap is widening — is what tells you whether action is needed.
In Shopl, the survey details screen shows completed responses against total assigned employees, updated in real time. You can see at a glance whether response rates are stalling and decide whether to send a follow-up before the end date — so you can act early — not scramble at the last minute.
Before you can follow up, you need to know exactly who hasn't responded. In the past, that meant pulling an employee list and comparing it row by row against response data.
In Shopl, the survey response status screen lets you filter directly for employees who haven't responded. You see the list immediately — no spreadsheet, no manual comparison. This means follow-ups go to the right people, and no one gets contacted by mistake.
Sending a reminder to all employees when only some haven't responded creates friction. Employees who already completed the survey get an unnecessary nudge, and it signals poor tracking to your team.
In Shopl, you can send notifications directly to the filtered list of non-respondents — no one else receives it. Employees who need to act see a clear prompt, and tapping the notification takes them straight to the survey. No hunting through menus, no extra steps.
A. You can send notifications to non-respondents as many times as needed.
That said, over-notifying can feel intrusive to employees. For best results, time your reminders strategically — the day before the end date, or when you notice response rates are significantly behind.
A. Tapping the notification takes them directly to the survey — no searching required.
Employees don't need to navigate through the Notice & Survey menu or look for a posted announcement. One tap and they're in.
Manually tracking who responded and blasting reminders to everyone is one of those operational habits that quietly wastes time and creates unnecessary friction. With Shopl's Notice & Survey feature, you can run surveys with a defined end date, see response status in real time, identify non-respondents in seconds, and send targeted notifications that actually reach the right people.
Less chasing. More clarity. Surveys that get done.
