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Streamlining Multi-Store Fashion Operations with Shopl

  • Industry: Apparel & Fashion
  • Size: ~40
  • About: A professional retail operations company managing fashion brand stores including MLB, Umbro, Guess, and Descente.

Summary

With multiple brands and store locations under its wing, V2 Company needed a solution to standardize attendance tracking and streamline communication with on-site teams. Since adopting Shopl, the company has gained real-time visibility across all stores, cut scheduling time in half, and consolidated task tracking and reporting.

“Shopl’s communication tools made it much easier to stay aligned with on-site teams.”

— Min-hwi Cho, Deputy Manager, Sales Planning, V2 Company —

Challenges

  • Decentralized Attendance Management: Fingerprint scanners required data requests from HQ and lacked transparency for employees.
  • Cumbersome Scheduling Process: Store managers created Excel-based schedules, shared them through messaging apps, and manually updated every change.
  • Scattered Task Reporting: Reports were submitted via multiple channels, making it difficult to monitor progress and ensure follow-ups.

Solution

1. Real-Time Attendance Tracking with Facial Recognition

Replaced fingerprint scanners with Shopl's attendance feature. Managers and employees can now access real-time work logs, including breaks and time-off entries, directly in the app—ensuring accurate payroll records and greater transparency.

2. Customizable Scheduling Templates by Store

Shopl's scheduling feature allows each store to use tailored templates. Employees request shift changes directly in the app, which are automatically routed for approval and reflected instantly—eliminating back-and-forth and manual Excel updates.

3. Consolidated Task Tracking and Reporting

With Shopl's To-do feature, recurring tasks are auto-assigned and progress is tracked in a centralized system. HQ can monitor completion in real time and give feedback via comments, which are instantly pushed to the relevant team members.

Results

  • Attendance and time-off tracking unified across 17 stores
  • 50% reduction in time spent on schedule management
  • Task tracking became centralized and more responsive

“Managing attendance and tasks is now seamless across all our locations.”

— Min-hwi Cho, Deputy Manager, Sales Planning, V2 Company —

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