Hotel · Resort

Single App for shift planning
and handling complaints
Lobby staff,
Tired of the hassle of conducting handovers for repeated front desk shifts.
Hotel Manager,
Hard to capture the real time status of hotel operations and task managements.
CEO,
Too many software to manage hotel and want to reduce the cost and complexities.
Efficient Handovers Without Logbooks
Streamlining Handover Times for Daily Shifts
Preventing Loss of Operational Data
Digitizing operation history and access them in one platform.
Systematic Sharing and Resolution of Issues
Operating Category-specific Bulletin Boards for Customer Requests, Facilities, Lost Items, etc.
Prevent oversights with task management
Systematic Work Instructions
All-in-one Workforce Management Solution
From attendance to leave management
Reduce inefficiencies with active communication
Chat, Survey and Posting Board —choose according to your team's needs.

Efficient Handovers Without Logbooks

Simplified Shift handovers
When the previous shift employee posts handover details on the poasting board, the next front desk staff can easily preview them on their mobile device.
Error-Free Handovers
Reviewing handover details verbally often leads to miscommunication. Make sure to leave records on posting board.

Preventing Loss of Operational Data

Digitized issue management
Manage the numerous issues arising from hotel and resort operations, ensuring they don't vanish like fleeting analog records on paper. Save all content so it can be accessed anytime.
Even when the PIC is absent or leaving the team
Is the PIC temporarily absent? or Is the key PIC leaving the team for good? Don't worry, as all records are stored in Shopl.
Even when the PIC is absent or leaving the team
Is the PIC temporarily absent? or Is the key PIC leaving the team for good? Don't worry, as all records are stored in Shopl.
Ensuring Strict Data Security
You can set detailed security policies for screen capture, document download, and link sharing to align with internal security policies.

Systematic Sharing and Resolution of Issues

Issue & Resolve Board
Finding it inconvenient to track issues occurring in each room? From issue creation to resolution, easily monitor everything at a glance on the issue board.
Manage by Topic
Manage issue boards according to categories such as customer requests, facility issues, lost items, etc., to focus on more important and urgent issues.
Experience the changes at work now with Shopl.
30-day free trial
30-day free trial
Request Demo
Prevent oversights with task management
Daily task assignments
Sending reminders to complete assigned tasks within deadlines helps prevent submission omissions.
Room cleaning check
Check if the room is ready according to the guideline. Without physically checking each room, review submitted checklists and attached photos.
Room cleaning check
Check if the room is ready according to the guideline. Without physically checking each room, review submitted checklists and attached photos.
Work Notice Delivery
Ensure that essential information such as educational materials, schedule assignments, and guidelines are sent out as notices, and verify whether each employee has read them.

All-in-one Workforce Management Solution

From attendance to leave management
Punch-in/out, Shift scheduling, and leave approval.Shopl supports all workforce management features.
Flexible Schedule Management
You can easily create shifts using templates tailored to the operating hours of each store. Staff members can receive notifications of any schedule changes via push notifications, preventing any missed shifts.
Reduce inefficiencies with active communication
Distinguish Work Matters with Business Chat
With a dedicated business chat, work related matters are delivered more quickly and personal time and space are respected.
Collect Internal Opinions at Once
Gather the staff opinions at once through surveys. Shopl ensures that everyone is notified and answered the quesitons. Push alert is sent to remind the deadline and the survey dashboard helps you to quickly analyze the responses.
Experience the changes at work now with Shopl.
30-day free trial
30-day free trial
Request Demo
Easily Customize and Integrate
Turn ON/OFF Various Features
Customize to create the one solution for your team.
Integrate with Internal System
API-ready for enterprise solutions.
Implement Complex Org Chars Easily
Easily setup org structure & approval process.
Are you still using Messenger and Excel to manage your team?
It's frustrating not knowing which employees haven't read the notices.
After sharing educational materials as files, they expire over time.
Managing schedules is cumbersome, and it's difficult to confirm for the recipients.
It takes too much time to collect and organize the results of store visits one by one.
You can know the detailed status of employees who have participated in notices and surveys.
You can share documents on the bulletin board without worrying about expiration.
You can easily manage schedules from scheduling to assignment confirmation.
You can easily aggregate and format data to easily digitize the results of store visits.
Find out more about Shopl features
Experience the changes at work now with Shopl.
30-day free trial
30-day free trial
Request Demo